Medical Records
PATIENT RECORD REQUEST – Effective 12/1/2022
Requesting Your Medical Records
Barstow Community Hospital has partnered with Sharecare for Release of Information (ROI) services. Medical records are legal documents and must be maintained by Barstow Community Hospital. However, release of those records will be completed by Sharecare.
Completion of Authorization Form
To receive copies of your medical records you will need to fill out the required authorization form.
Fill out each section completely, if these sections are not filled out completely, it could delay the release of
records. Please return the enclosed form along with a copy of your Driver’s license in one of the following ways:
| [email protected] | |
| Barstow Community Hospital 820 E Mountain View St Barstow, CA 92311 | |
| Fax | 866-863-0561 |
Fees for Medical Records
There are fees associated with the ROI process that are governed by state and federal guidelines and Sharecare
adheres to these guidelines. Once records have been copied you will receive an invoice from Sharecare. Although we cannot provide an exact amount, as rates are based on time and material, here are some examples of cost based on the information requested and media preference:
| MEDIA OPTIONS | |||
|---|---|---|---|
| Approx. Pages | CD | eDelivery | Paper |
| 10 + | $10.16 | $3.87 | $5.44 |
| 40 | $13.50 | $6.16 | $12.18 |
| 100 | $14.38 | $6.69 | $21.02 |
| 300 | $16.49 | &8.80 | $39.63 |
| 500 | $18.25 | $10.20 | $51.75 |
To minimize this fee, we encourage you to limit your request to just the records that you truly
need. If a patient request is less than 10 pages, there will be no cost.
Payment Options
| Pay by Phone: (800)560-3800 Press #2 for Customer Service |
Pay Online: http://hds.sharecare.com/ https://payment.hds.sharecare.com/payments/ |
| Status of Request: https://recordstatus.sharecare.com/ |